At Notion, we believe the potential of our company starts with the potential of our people. Today, Iām delighted to welcome Katy Shields as our new Chief People Officer.
Few leaders can claim the trifecta of scaling a hypergrowth company known for execution through IPO (DoorDash, twenty thousand employees), nurturing a culture of craft & humanity (VSCO), and pushing boundaries and thinking big (Google X/Waymo). Over her 15+ year career, Katy has mastered this rare combinationāperfect for whatās next at Notion.
But what I like about Katy the most is that sheās a builder at heart. Our company mission is to help people build beautiful tools for their lifeās workāand that is Katy. One reference remark: āMany leaders lead with process as the company scalesāKaty can definitely do that, but sheās also a builder who leads with her actions and her heart.ā
I am excited to work with Katy to build a product that helps our customers create their lifeās work, and, at the same time, to build a company thatās our lifeās work.
To help you understand Katy directly, I sat down with her and asked her some questions.
IZ: What drew you to Notion?
KS: It wasnāt just Notionās magnetic talent brand that drew me ināit was the transformative vision that emerged during our conversations, Ivan. I kept asking my family to pinch me because this role transcends traditional Chief People Officer boundariesāat Notion, weāre pioneering the future of work through AI adoption, starting with our own company as a living laboratory.
Through our technology, weāre not just streamlining workflows; weāre automating the mundane, repetitive tasks that weigh us down and creating space for innovation, creativity, and strategic thinking that can revolutionize how work itself is done.
Every day, Iām humbled and energized by this once-in-a-career opportunity. Iāve also been blown away by the deep level of care that was woven into my recruiting experience. Everything from first impressions to personal touches, the feeling I had throughout, reaffirmed that Notion was the right place to pull me out of my aspiring retireeāBoard of Directors status and back into an operating role.
Can you tell everyone a bit about your background?
Iām a deeply curious person, and when I see an opportunity to make something better, I run at it. I remember from a young age thinking āwhere thereās a will, thereās a way.ā I love solving hard problems alongside people who bring out the best in you. At this stage in my career, Iām focused on multiplying that impact through others.
But hereās a walk through how I got here. Picture this: I got my start at Qualcomm, which is where I learned some invaluable skills about traditional business and HR. Then, itās 2011, and Iām sitting in a meeting at Google X, watching engineers discuss how to install Lidar sensors to make self-driving cars a reality.
Google operated differentlyāno stuffy suits or corporate speakāand everyone had a seat at the table. I found myself deeply immersed in conversations about moonshots that seemed nearly impossible at the time. It was a ton of fun to be a part of those moonshots from the ground up, rather than ājust being the HR person.ā
Fast forward to my time at VSCO, where we built the company from Series A to a successful growth startup, leading a movement that transformed how creatives (and mostly teenagers) expressed themselves creatively.
Life has a way of bringing things full circle. My journey to DoorDash started with a deeply personal moment: my four-year-old daughter in the ICU after a horrible accident. Those delivered meals to the hospital werenāt just food, they were lifelines during our darkest hours as a family.
That experience moved me so much that I reached out to the company, and, before I knew it, I was helping lead it through rapid transformation, including their IPO and explosive growth as a public companyāgrowing from three countries to more than thirty, and two thousand employees to nearly twenty thousand.
Just recently, I had one of those surreal moments that make you appreciate how far technology has come. Standing beside Mayor Daniel Lurie in Notionās new San Francisco office, watching a Waymo car smoothly navigate Market Street, I couldnāt help but smile. That same project I worked on was now a reality, right outside our window, on one of the busiest streets of SF.
I look forward to bringing Notionās incredibly large mission to life as well.
Do you have first principles for people leadership?
Two questions guide my daily approach: āHow can I add value to every interaction?ā and āDo I give more energy than I take?ā We all know those emotional vampires who suck the life out of a room. Iāve made it my personal mission to be the exact opposite, while helping others bring their best authentic selves to work.
Iām also all about creating environments where you can be one hundred percent yourself while pushing past what you thought was possible. And, letās not forget about having fun along the wayāIām a big believer in the power of gratitude and in celebrating our wins. Getting 1% better every day has phenomenal compounding interest.
AI is transforming work. Will it also change HR?
AI will undoubtedly transform HR as well. Iām passionate about eliminating energy-draining, mundane tasksāboth for myself and my team. If I wouldnāt do a task myself, I wonāt ask my team to do it.
At Notion, I want to prioritize our own transformationāfinding ways to let AI handle repetitive tasks that nobody enjoys, which will unlock space to provide high-judgment strategic impact, all while building the tools to help other companies do the same.
While AI will impact many industries, I believe in human adaptability. Throughout history, weāve reinvented how we work countless times. The key isnāt replacing peopleāitās helping companies redeploy talent to areas that matter most. Notion is incredibly well positioned to fulfill my personal mission of helping people grow more than they ever thought possible.
What should our team expect from your leadership style?
I believe in focusing on what I can controlāI call it āthe yolkā of the sunny-side-up egg. During my early Employee Relations days dealing with challenging situations, a mentor taught me this valuable lesson. The yolk represents whatās in my controlāhow I respond, adapt, and show up. The egg white? Thatās everything else. A high sense of agency helps me to stay focused on how I show up for others, and I encourage folks to do the same.
Two additional things you should know about me: First, Iām all about direct, courageous feedbackāboth giving and receiving. I genuinely want to know whatās working and where I can grow. I consider company-building similar to developing a product. We should listen to those for whom weāre buildingāin this case, our Notinos. And equally important: I believe in bringing joy and laughter to work. Some of the strongest working relationships Iāve built started with a good laugh, and Iām always happy to be the brunt of the joke.
Plenty of jokes to go around here, youāll feel right at home. š
