The meditation app Serene recently conducted an experiment to quantify Slackâs impact on focus. Their app designer, Ben, wore an electroencephalogram cap while experiencing various levels of Slack interruption, from a persistent icon in his dock to a red dot that blinked and made noise. The results were clear: the more intrusive the interruption, the more Benâs focus suffered. âIn all instances,â the report summarized, âBenâs focus declined immediately after receiving a Slack notification and continued to decline afterwards.â
I donât mean to dis Slack. I love Slack! When I click its colorful cross-thatched logo Iâm swept into my company slipstream with a fluidity I couldnât have imagined back when my work life was all about email and Hangouts.
But instant connectivity comes at a cost. Slack notificationsâalong with all the other pings about meetings, tasks, and project updatesâtake a machete to our focus and diminish our productivity.
So as we announce this week that Notion AI now connects to Slack messagesâwith Google Drive, Jira, GitHub, Salesforce, and other work apps coming soonâIâve found myself thinking of that Serene experiment, and the larger problem of our broken relationship with the attention economy.
The fuel of the information era is human beingsâ limitedâand therefore valuableâcapacity to attend to modern lifeâs maelstrom. Our awareness is currency, and weâre constantly being pressured to part with it. Pay attention. Show interest. Spend a moment. Our time really is money.
In a recent Ezra Klein podcast, the historian D. Graham Burnett bemoans this commodification of our very consciousness. It was just 40 years ago that people began to see personal fitness as key to their physical health, Burnett says. Today weâre increasingly seeing attention management as key to our mental health. The average knowledge worker juggles 11 apps a day in order to do their job, and almost half canât find the info they need to do it well.
Thereâs a war on for our attention, and weâre losing.
At Notion we think a lot about these issues. Notion has always been a place where knowledge lives and work happensâyou synthesize insights in shared workspaces, brainstorm ideas, create docs, plan projects. But storing content in Notion tends to lead to storing more content in Notion, and over time, finding information becomes challenging.
Last year we launched our AI search tool, Q&A, to make it easier.
If Slack is the ultimate short-attention-span tool, AI is the opposite. Todayâs large language models are trained on more or less the entire Internet. Ask GPT-4 what happened during the Dark Ages and it will handily summarize everything from Charlemagneâs coronation to the Viking invasions. But ask what action items your boss gave you yesterday and watch AI flail.
Q&A searches not just GPT-4âs infinite information pool but also your companyâs relatively small butâto youâextremely important knowledge base. This more contextually relevant workspace search means colleagues can answer their own questions instead of virtually tapping you on the shoulder with Slack pings.
But this still doesnât fully solve the distributed-information problem for companies whose data extends beyond Notion to customer relationship management, messaging, docs, and more. So in the months to come, Notion AI will start integrating content not just from Slack but from other appsâGoogle Drive, Jira, GitHub, Salesforceâon its way to integrating all your companyâs knowledge.
Throw in an AI tool thatâs adept at knowing what information you need to see, and when and why, and a lot of this content can move from being short-term attention to long-term knowledge that surfaces only when you need it.
Can you imagine? No more endless blinking updates forcing us to calculate which intrusion to accept at any moment. Maybe in the not-too-distant future when we need to focus on deep work, we can turn off Slack (and other) notifications altogether, and trust AI to tap our shoulder if it's absolutely necessary. Then we can sit back andâahhh, serenityâdo what we actually want.







