
About
Gainsight is a customer success platform, and its MCP server gives Notion AI access to your Gainsight CS company and relationship data, CTAs, success plans, and timeline. Ask Notion AI to build an account brief, check scorecards for at-risk customers, create or update CTAs and tasks, or log meeting notes as a timeline entry without leaving Notion.
How to use
With Notion Agent
- Select Get connection on this page.
- Sign in with your Gainsight account and approve access. You'll be asked for your Gainsight URL.
- Ask Notion AI to use Gainsight by name.
Try asking:
- "Build an account brief for Acme Corp in Gainsight"
- "Create a CTA in Gainsight for the renewal risk at Acme Corp"
- "Log a Gainsight timeline entry with notes from today's call"
With Custom Agents
- Open your agent's Settings → Tools & Access and select Add connection.
- Choose Gainsight, sign in, and pick the tools the agent can use. You'll be asked for your Gainsight URL.
- Select Connect. Each agent has its own connection.
MCP connections are available on Business and Enterprise plans, on web and desktop.

