Slack 지원 티켓 해결

Use Custom Agents to get instant answers from your knowledge base, directly in Slack. This support bot monitors your Slack channels, responds in threads, and logs every Q&A automatically. When it can't find an answer, it creates a task to fill the gap, so the system improves over time.

Key benefits:

• Save time by automating answers to repetitive support questions

• Utilizes citations to help you find relevant documentation quickly

• Self-improving system that identifies and tracks documentation gaps

Perfect for: support teams, people operations, sales teams, legal teams, and anyone looking for answers in Slack