What are Notion credits?

Notion credits are an add-on for Business and Enterprise plans. They’re shared across your workspace and let you run Custom Agents, Workers, high-credit consumption models and additional Notion AI usage for eligible features beyond your Standard and Select usage.

If you manage billing in-product, workspace owners can purchase credits and track usage in the Notion credits dashboard. If you work with an account team, they can help you estimate credit needs and review credit options. If your subscription is billed through the Apple App Store or Google Play, you can’t buy credits. To buy more credits, a workspace owner must first cancel the existing app-store subscription, wait for it to fully expire, then move billing to notion.com on a Business or Enterprise plan that includes AI.

There are two types of Notion credits you can buy: monthly and annual. The type of credit you can purchase is tied to your core subscription plan.

If you manage billing in-product:

• Users on monthly plans can buy monthly credits.

• Users on annual plans can buy annual credits.

If you work with an Account team:

• You can buy monthly, annual or on-demand credits.

• Your credit usage will be drawn in the order of: monthly, annual, then on-demand.

• To purchase credits, work with your Account team.

Monthly credits are a good fit if your workspace uses a steady amount of credits each month, like Custom Agent workflows with predictable usage. Unused credits reset each month.

Annual credits are a good fit if you want flexibility throughout the year, like usage that ramps up, spikes or varies between teams and quarters. They’re also useful for experimentation and time-bound projects. Because you can use annual credits anytime during your subscription year, they cost more and work well as a flexible pool.

You can view your billing date, as well as your credit reset and expiry dates, in the Notion credits dashboard.

Monthly credits cost £10 per 1000 credits per month and you can adjust the amount based on your needs.

• Purchase anytime. If you run out of credits before the next reset, you can buy more mid-cycle to keep features running. You’ll get the full amount straight away and credits aren’t prorated.

• Credits reset monthly. Your credits reset to the amount you purchased. Unused credits aren’t carried over to the next month.

• Match your credits to your monthly usage. Increases are available immediately, while decreases take effect at the start of the next month.

• Credits are billed monthly. Monthly credits are billed alongside your monthly Notion subscription.

Annual credits cost £13 per 1000 credits. Owners on annual Business or Enterprise plans can buy annual Notion credits.

• Purchase at any time. Buy annual credits at any time and use the full amount straight away. If you need more later, you can add credits without waiting for renewal.

• Adjust as your needs change. Increase your annual credit amount at any time, with new credits available immediately. You can schedule a decrease or cancellation for your next renewal. If you work with an account team, you can add credits during your contract term, up to three times a year. To lower your committed amount, renew your contract.

• Use your existing credits first. If your workspace has multiple types of credits, Notion uses free credits first, followed by monthly credits and then annual credits.

• Use credits flexibly throughout your subscription year. Annual credits remain available until your subscription renews, giving you more flexibility to accommodate changes in usage. Unused credits expire at renewal and aren’t carried over, even if you bought them partway through the year.

Your Notion plan and your Notion credit purchases are billed separately. That means a problem with a Notion credit payment doesn’t affect your Notion plan, and a problem with your Notion plan payment is handled on its own.

If a Notion credit payment doesn’t go through:

• Your team continues using the credits you’ve already paid for.

• Credits above the amount you’ve paid for are put on hold. Once you’ve updated your payment details and the payment goes through, the rest of your credits unlock automatically.

• You’ll see an alert in Notion when a payment needs attention, so an owner can fix it. You can’t buy more credits until all unpaid invoices have been paid. You can view invoices on your billing page.

Some payment methods, like bank transfers, take a few days to clear. While a payment is still clearing, your team can continue using credits up to the amount you set out to buy. Nothing is put on hold unless the payment actually fails.